Policies

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PRIVACY POLICY

Last Updated: January 2026

Balaji Mobile And Electronics respects your privacy and is committed to protecting your personal data in compliance with Indian data protection laws and Meta/RCS policies.

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1. Introduction

This Privacy Policy explains how Balaji Mobile And Electronics collects, uses, stores, and protects your information when you interact with us digitally or physically.

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2. Information We Collect

We may collect:

• User Data: Name, phone number, email, address
• Device Data: Device type, OS, IP address
• Cookies: Website usage analytics
• Message Data: WhatsApp & RCS communications

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3. Purpose of Data Collection

Data is collected to:

• Process orders and services
• Send transaction alerts
• Provide customer support
• Share promotional offers (with consent)
• Meet regulatory obligations

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4. Consent for WhatsApp & RCS Data Processing

By opting in, you explicitly consent to receiving messages via WhatsApp Official API and RCS as per Meta and telecom regulations.

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5. Legal Basis for Processing

Data processing is based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

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6. How We Use Collected Data

We use data to:

• Improve services
• Communicate service updates
• Maintain records
• Prevent fraud

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7. Data Retention & Deletion

Data is retained only as long as necessary. Users may request deletion unless retention is legally required.

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8. Data Sharing with Third Parties

Data may be shared with:

• Meta Platforms Inc.
• Telecom operators
• Payment gateways
• Government authorities (if required)

We do not sell personal data.

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9. Security Measures & Encryption

We implement:

• Access control
• Encrypted storage
• Secure messaging platforms
• Periodic audits

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10. Cookies & Tracking Technologies

Cookies help us analyze website usage. Users may disable cookies via browser settings.

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11. Data Transfer & Storage (India-based)

All data is stored on servers located in India or compliant jurisdictions as per Indian laws.

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12. User Rights

Users have the right to:

• Access personal data
• Request correction
• Withdraw consent
• Request deletion

Requests can be sent via email.

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13. Policy for Children

Our services are not intended for children under 18. We do not knowingly collect child data.

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14. Updates to Privacy Policy

Policy updates will be posted on our website or communicated via official channels.

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15. Governing Law (India)

This Privacy Policy is governed by the laws of India.

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16. Contact Information

Balaji Mobile And Electronics
Address: Near Grampanchayat Kandar, Bitargaon Road, Karmala, Solapur – 413202
Phone: 9665191988
Email: mayurya36@gmail.com