TERMS & CONDITIONS

Last Updated: January 2026

Welcome to Balaji Mobile And Electronics. These Terms & Conditions (“Terms”) govern your access to and use of our services, communication platforms, website, WhatsApp Official Business API, and RCS messaging services. By engaging with us, you agree to be legally bound by these Terms.


1. Introduction

Balaji Mobile And Electronics is a business operating under UDYAM Registration No. UDYAM-MH-32-0071379, located near Grampanchayat Kandar, Bitargaon Road, Karmala, Solapur – 413202, Maharashtra, India.

These Terms constitute a legally binding agreement between Balaji Mobile And Electronics (“Company”, “we”, “us”, or “our”) and you (“User”, “Customer”, or “you”). The Terms govern all interactions, purchases, communications, and message-based services provided via website, WhatsApp, RCS, or any other digital medium.


2. Definitions

  • “Services” refers to mobile phones, electronics sales, repairs, accessories, billing communication, promotional messaging, and customer support.
  • “WhatsApp Official API” means Meta’s verified business messaging platform.
  • “RCS” refers to Rich Communication Services provided through telecom operators.
  • “User” means any person interacting with our services.
  • “Content” includes text, images, logos, messages, and promotional material.

3. Acceptance of Terms

By accessing our website, contacting us, or communicating via WhatsApp or RCS, you confirm that you:

  • Have read and understood these Terms
  • Agree to comply with applicable Indian laws
  • Consent to receive transactional and service-related communications

If you do not agree, you must discontinue use immediately.


4. Description of Services

Balaji Mobile And Electronics provides:

  • Sale of mobile phones and electronic devices
  • Accessories and spare parts
  • Repair and service support
  • Billing, order updates, warranty communication
  • Promotional and informational messaging via WhatsApp & RCS

Services may be modified, suspended, or upgraded without prior notice.


5. Eligibility

You must:

  • Be at least 18 years old
  • Be legally capable of entering contracts under Indian law
  • Provide accurate contact information

6. Account Registration

Certain services may require providing personal details such as name, mobile number, or email. You agree:

  • Information provided is accurate and current
  • You are responsible for maintaining confidentiality
  • You will notify us of unauthorized use

7. User Responsibilities

You agree not to:

  • Use services for unlawful purposes
  • Send misleading, abusive, or fraudulent messages
  • Violate Meta, RCS, or telecom policies
  • Interfere with service infrastructure

8. Payment & Billing Terms

  • Prices are displayed in INR and inclusive/exclusive of taxes as applicable
  • Payments may be made via cash, UPI, or authorized methods
  • No refunds unless required under Indian consumer law

9. Subscription Renewal & Termination

If subscription-based services are introduced:

  • Renewal terms will be disclosed upfront
  • We reserve the right to suspend services for violations
  • Users may opt out of promotional messaging anytime

10. Use of WhatsApp Official API & RCS

Balaji Mobile And Electronics strictly complies with:

  • Meta WhatsApp Business Policies
  • Telecom Regulatory Authority of India (TRAI) guidelines
  • RCS messaging standards

Messages are sent only to users who have provided explicit consent.


11. Message Delivery & Compliance Policy

Message delivery depends on:

  • Network availability
  • User device compatibility
  • Third-party platform performance

We do not guarantee delivery timelines.


12. Intellectual Property Rights

All logos, branding, content, and materials belong exclusively to Balaji Mobile And Electronics. Unauthorized reproduction or use is prohibited.


13. Confidentiality

We maintain strict confidentiality of customer data and communications, except where disclosure is required by law or regulatory authorities.


14. Disclaimer of Warranties

Services are provided “as is” without warranties of uninterrupted or error-free operation. Product warranties are subject to manufacturer terms.


15. Limitation of Liability

Balaji Mobile And Electronics shall not be liable for:

  • Indirect or consequential damages
  • Network or platform failures
  • Unauthorized access beyond reasonable control

Maximum liability shall not exceed the amount paid for services.


16. Indemnification

You agree to indemnify and hold harmless Balaji Mobile And Electronics from any claims arising due to misuse, violation of terms, or unlawful conduct.


17. Governing Law (India)

These Terms shall be governed by and interpreted in accordance with the laws of India. Courts in Maharashtra shall have exclusive jurisdiction.


18. Changes to Terms

We may revise these Terms periodically. Continued use after updates constitutes acceptance.


19. Contact Information

Balaji Mobile And Electronics
Address: Near Grampanchayat Kandar, Bitargaon Road, Karmala, Solapur – 413202
Phone: 9665191988
Email: mayurya36@gmail.com